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Compliments and Testimonials from Clients

We are always delighted when clients are pleased with our products and service. By all means send us your comments - here are a selection of our trade clients.
E-mail us at karen@tbwatson.co.uk providing your full website URL and e-mail addresses if you are a customer and want to be added to either this Compliments page or our Links page.
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Client Testimonials :

  • I have used Frances McCallum's expertise and sold her product for the past two years - if anyone is "not sure" I can not recommend her highly enough, she is a lovely person to work with and very understanding when things go wrong. A supplier worth keeping in mind.
    as aye
    Rebecca L B Roberts
    Robertley USA Ltd Co.

  • Thanks for your prompt service, I'm sure that we'll do business again in the future!

    24th August 2001
    Dear Frances
    Just a quick note to say that the order was received today and everything is looking great.
    Thank you for all your assistance.
    John Rutherford

    10 October 2001
    We are very pleased to be associated with Galloway Glass who have always provided a first class service to us with an excellent choice of crystal for our prizes over the past years. These have been most appreciated by our members and guests. During our Centenary celebrations in 1999 they were most helpful with suggestions for prizes on our special days. John Rutherford - Secretary, Prestwick St. Cuthbert Golf Club.
    East Road, Prestwick, Ayrshire KA9 2SX

  • 18 September 2001
    Dear Frances,
    Once again, may I thank you for your help with the coasters, and your quick response to our query. We are delighted with the presentation boxes you have prepared for us and the tot glasses are proving to be very popular.
    Betty Armstrong, Clan Armstrong Trust

  • From: "Wave Tyrrell" To: "mccallum" Subject: Re: testimonial page. Date: Mon, 1 Oct 2001 00:31:13 +0100
    New Galloway Golf Club has purchased glasses and tankards engraved with our logo to present to winners of our monthly medals for more than 10 years. We have had always great service and have come to my personal rescue when I have been late with my order and presentation night fast approaching.
    I will be happy to insert a link on our web site www.nggc.co.uk on a reciprocal basis. Let me know if you agree.
    Wave Tyrrell - New Galloway Golf Club.

  • 15 October 2001
    After perusing your web site and emailing a fairly sizeable order I was delighted to receive the goods safe and intact within the time specified. Both crystal and engraving were top quality, many thanks for your excellent service.
    Bob Brennan Captain La Manga RGA.

  • 4 September 2001
    I require a wine decanter PC01A and 6 similar wine glasses engraved with our logo for delivery asap. I would be obliged if you could confirm delivery time and cost by return. The other items you supplied are excellent and have aready been handed out to smiling faces.
    Many thanks
    Mrs Susan Simpson - Secretary & Tournament Officer - Scottish Ladies' Golfing Association
    Drumoig, Leuchars,St Andrews, Fife KY16 0DW

  • 5 September 2001
    All trophies just arrived. No damage, all very nice.
    Thank you,
    Ian Kuskie - @ plumtrade.com.pg

  • 10th October 2001
    Dear Frances
    Re: Golf Trophies
    On behalf of the committee of the Lae Golf Club, Papua New Guinea, I would like to thank Galloway Crystal and Glass for the professionalism and expertise shown in our recent orders for Crystal Trophies.
    The engraving on each piece was of exceptional quality, especially given the intricate nature of the design of the Club logo, and the club received many favourable comments from members and visitors alike during the three tournaments in which the Crystal was the major prize.
    I would personally like to thank you for the time and patience you showed during the first order, when we were changing our minds all the time!
    I have recommended Galloway Crystal and Glass to several sporting bodies who showed an interest from our selections, and I believe that at least one has also placed an order. An indication that other feel the same way the Golf Club does in regards to quality and craftsmanship.
    The Lae Golf Club looks forward to continuing the relationship for many years to come.
    Best Regards
    James Green, Club Captain - Lae Golf Club, Papua, New Guinea.

  • Headteachers' Association of Scotland
    University of Strathclyde, Jordanhill Campus, Southbrae Drive, Glasgow G13 1PP
    22nd November 2001
    Dear All at Galloway Glass
    Thank you for the fabulous glasses supplied for our National Conference at St Andrews.
    They were admired by all recipients.
    Best wishes
    Yours sincerely
    Colin Mitchell - Headteachers' Association of Scotland
    at : Dumfries High School, Marchmont, Dumfries DG1 1PX

  • From: SusanE@dumgal.gov.uk. To: mccallum@gallowayglass.com. Subject: RE: museum samples. Date: Thu, 27 Sep 2001 15:56:13 +0100
    Hi Frances
    This is great - very straightforward!
    Thanks for letting us keep the samples - I can collect the order that is no problem. I will e-mail text and logo (I may have to ask Elaine to e-mail the logo) and pop a piece of the tartan in the post tonight. All sounds great.

  • 24 October 2001
    Dear Frances
    May I on behalf of NISA Scotland, take this opportunity to express our most grateful thanks to you and your colleagues at Galloway Glass, for your most generous support for the NISA Scotland Open Ice Skating Championships, held last week in the Dumfries Ice Bowl.
    I can honestly say that the magnificent trophies created by your company were greatly admired, and have set a standard for the future that will be extremely hard to surpass. Certainly the word from the various Champions was of sheer delight at being presented with a trophy of such beauty.
    With best regards
    Bryan Morrice, Convenor - NISA Scotland
    c/o 'Brackenlea', Lower Glenhead, Kemnay AB51 5PR

  • 4 December 2001
    Dear Frances
    Thanking you again for your prompt and excellent service.
    Yours Sincerely
    Alasdair J Malcolm, Secretary - The Ayrshire Junior Golf League
    17 Auchincruive Avenue, Prestwick KA9 2DT

  • Skipton Golf Club has now been using Galloway Glass for four years. They supply all the crystal for our Annual Prize presentation evening and their products have become highly prized amongst the Skipton members.
    They have always worked closely with us to provide new and different designs every year and we have been delighted with every aspect of our dealings.
    Frances McCallum and her team have proved to be genuine professionals and we look forward to continuing our relationship with them in the years ahead.
    Alistair Coy, Skipton Golf Club Northwest Bypass, Skipton, North Yorkshire BD23 1LL

  • Dear Frances
    Thank you once again for your support in donating the prize for the charity raffle. We raised 1,800 to be divided equally between the two projects in Karelia, Romania and Timisoara, Russia. It wouldn't have been such a successful fund raising if it hadn't been for your support.
    The quaichs were greatly appreciated and were the perfect gifts for our international colleagues. It was a pleasure doing business with you.
    Yours sincerely,
    Jackie Sutherland, Core Committee Member - Highland Acute Hospitals NHS Trust
    Raigmore Hospital, Inverness IV2 3UJ

  • Many, many thanks for all of your good work.
    Our event in St Andrews last week went extremely well and now in the aftermath this week I must thank you for all of your help and timely delivery. The gifts for the speakers and committee were VERY well received. The clarity of the logo was superb.
    Many thanks again,
    Irene McKenzie, Tuvnel.

  • That is great! It's the PB08A and the image #4 of the plane would be great!
    Thanks a bunch and I must say you are the quickest to get back to me onanything! Thank you so much for that it says a lot these days.
    Annamarie Sheets, The Highland Trading Company

Email Enquiries and orders: karen@tbwatson.co.uk
Galloway Glass, 11 English Street, Dumfries, Scotland DG1 2BU.
Tel : +44 (0)1387 731207. Fax : +44 (0) 1387 256601.

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